It is very important to distinguish what action are you going to take with the money from the client. If the services are not complete, and invoice is not done or pending invoiced amount is lower than the total money from the client the money has to move to Trust first so it is considered a new retainer. On the other hand if the services are complete, Invoice has been already raised then you can move that money to General. The “?” icon will direct you based on the situation.
Posted by: Admin2